medical reimbursement specialist at ēlizur
We are looking for a dynamic and detailed oriented individual to join our Accounts Receivable team. As Accounts Receivable Coordinator, you would be responsible for processing and correcting outstanding insurance claims, such as denials, rejections, and no responses. You should have working knowledge of medical terminology and the ability to interpret complex insurance contract terms. The ideal candidate will enjoy being organized, analytical, and take pride in their work.
full time position in pittsburgh, pa
OVERVIEW
The Accounts Receivable Coordinator works outstanding insurance claims, identifies payer problems, and takes appropriate action to resolve the account within the department guidelines. The position requires excellent written and verbal communication skills, and will require a fair amount of time on the phone.
ACCOUNTABILITIES
- Call Insurance Carriers for Claim Information
- Enter Denials into the Billing System
- Appeal and/or Reprocess Denied Claims
- Research and Correct Coding/Modifier Issues Causing Payment Denials
- Verify Patient Eligibility and Claim Status via Insurance Websites and Phone Calls
- Follow-up on Worked Claims to Ensure Proper Processing and Payment
- Identify Trends Causing Non-Payment in Outstanding A/R
YOU’RE GOOD AT
- Interpreting Complex Insurance Contracts/EOBs
- Communicating with Both Internal and External Customers
- Being Detailed Oriented and a Stickler for Accuracy
- Organizing and Journaling, Proactively Identifying Trends
- Working with Computers (Basic Comfort Level)
- Self-Starting While Handling Multiple Projects at Once
QUALIFICATIONS
- High School Diploma or Equivalent
- Experience with Microsoft Office, Specifically Word and Excel
- Knowledge of Medical Terminology Preferred: HCPCS, ICD-9/ICD-10 Codes, Deductibles, Co-Insurances, Co-Pays
- Previous Administrative or Call Center Experience Preferred
- Bonus Points if You Have Previous Experience with Billing Software, Especially Brightree
ABOUT ELIZUR
Founded in 1993, ēlizur has quickly grown into a musculoskeletal solutions industry leader. Health care providers and their patients throughout western Pennsylvania, eastern Ohio, and West Virginia, count on ēlizur to supply the most technologically advanced products, arrange convenient delivery, ensure proper fit, provide individualized training, and expertly process claims. All the while delivering exceptional customer service.
elizur.com
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customer service whiz at ēlizur
We are looking for someone passionate about helping members of our community. The ēlizur Patient Concierge team is responsible for making complicated healthcare claims simple and painless for our customers. You should enjoy charming strangers and quickly finding solutions to unexpected problems. Above all, the most important characteristic of our Patient Concierge team is that we love helping patients.
full-time position in pittsburgh pa
OVERVIEW
When our patients receive a musculoskeletal prescription, they often don’t know how to proceed. As an ēlizur Patient Concierge, you are able to expertly direct them. The ēlizur Patient Concierge team members are product experts that make the process simple and painless for our customers. In this role you will field copious amounts of phone calls, organize and document all customer interactions, and ensure each interaction is a great experience for our customers.
ACCOUNTABILITIES
- Maintain Status of Product Expert for Customer Questions
- Receive and Process Faxed Orders
- Respond to Customer Issues Promptly and Professionally (usually by phone)
- Document All Customer Interactions
YOU’RE GOOD AT
- Solving Problems
- Charming Strangers
- Advocating and Empathizing
- Organizing and Journaling
- Maintaining Composure Under Fast-Paced Conditions
QUALIFICATIONS
- High School Diploma or Equivalent
- 1 Year of Customer Service Experience (Within the Healthcare Sector Preferred)
ABOUT ELIZUR
Founded in 1993, ēlizur has quickly grown into a musculoskeletal solutions industry leader. Health care providers and their patients throughout western Pennsylvania, eastern Ohio, and West Virginia, count on ēlizur to supply the most technologically advanced products, arrange convenient delivery, ensure proper fit, provide individualized training, and expertly process claims. All the while delivering exceptional customer service.
elizur.com