
Welcome to kickoff!
“The best way to predict the future is to create it.” – Steven Spielberg
•••
Schedule of Events (All):
(7:30 – 8:00 AM)
main lobby
Registration & Breakfast
(8:00 – 8:10 AM)
great room a & b
Welcome
Jim Grant, President
(8:10 – 9:00 AM)
great room a & b
2024 Review, ēmbracing Change & Paving our Future in 2025
Jim Grant, President
(9:00 – 11:45 am)
Breakout Session #1
(Find Your Team)
(11:45 -12:30 PM)
Cafeteria
– Lunch Break –
*Please see Caulin Grant for an updated headshot during this time*
(12:30 – 2:00 pm)
Breakout Session #2
(Find Your Team)
(1:30 – 2:00 pm)
auditorium
Recognizing Milestones & ēlizur Elite
Jim Grant
(2:00 – 4:00 pm)
auditorium
Team Building (ALL TEAMS)
Breakout Sessions
(tap to view your team)
Group #1 (Clinical Specialists)
(9:00 – 9:45 am)
great room a & b
NYMBL Process Improvement & Feedback
Rob Keber
(9:45 – 10:15 am)
auditorium
Product Education (w/ CS Team)
Rob Keber, Ed Antoszewski
(10:15 – 11:00 am)
auditorium
Growth Opportunities for 2025 (w/ CS TEAM)
Tim Murdoch, Rob Keber & Clinical Managers
(11:00 – 11:15 am)
Auditorium
Continuing Ed / Certification / Licensure (w/ CS TEAM and O&P Clinical)
Ed Antoszewski
(11:15 -11:45 AM)
auditorium
Sales Training (w/ CS TEAM and O&P Clinical)
Levon Hudson
(11:45 -12:45 PM)
Cafeteria
– Lunch Break –
(12:45 – 1:30 pm)
auditorium/various
2025 Region Assignments & Team Breakouts by Region
Rob Keber & Clinical Managers with Teams
Group #2 (CPO Team)
(9:00 – 11:00 am)
room 1120
CPO Team – 2025 Prosthetic Goals & Strategies
Levon & Brad (Cassie – 10/10:30)
(11:00 – 11:15am)
Auditorium
Continuing Ed / Certification / Licensure (w/ CS TEAM and O&P Clinical)
Ed Antoszewski
(11:15 – 11:45 am)
auditorium
Sales Training (w/ CS Team & P&O Clinical
Levon Hudson
(11:45 – 12:30 pm)
cafeteria
LUNCH BREAK (All Teams)
*See Caulin Grant in Lobby for Updated Headshot*
(12:30 – 1:00 pm)
room 1120
CPO Team & P&D/WH – 2025 Focuses
Aaron Best & Brad
(1:00 – 1:30 pm)
atrium/lobby
P&O Clinical, Claims, P&D & PSR Team Meeting
Scott, Gretchen, Cassie, & Brenda
Group #3 (Orthotist Team)
(9:00 – 10:00 am)
room 1121
Orthotist Team & O&P Operations – Feedback & 2025 Focuses
Cassie & Scott
(10:00 – 10:30 am)
room 1120
Orthotist Team & P&D/WH – 2025 Operational Focuses
Aaron Best
(10:30 – 11:00 am)
room 1120
Orthotist Team – 2025 Goals & Strategies
Levon
(11:00 – 11:15 am)
auditorium
Continuing Ed / Certification / Licensure (w/ CS TEAM and O&P Clinical)
Ed Antoszewski
(11:15 – 11:45 am)
auditorium
Sales Training (w/ CS TEAM and O&P Clinical)
Levon Hudson
(11:45 – 12:30 pm)
cafeteria
LUNCH BREAK (ALL TEAMS)
(12:30 – 1:00 pm)
room 1121
Orthotist Team – 2025 Goals & Strategies Cont.
Levon & Anna
(1:00 – 1:30 pm)
Atrium/lobby
O&P Clinical, Claims, P&D & PSR Team Meeting
Scott, Gretchen, Cassie & Brenda
Group #4 (P&O Operations Team)
(9:00 – 10:00 am)
room 1121
Orthotist Team & O&P Operations – Feedback & 2025 Focuses
Cassie & Scott
(10:00 – 11:00 am)
room 1121
Claims Teams – Office Guidelines & Best Practices
Scott, Gretchen & Brenda
(11:00 – 11:30 pm)
room 1121
O&P Operations – 2025 Focuses
Cassie & Scott
(11:30 – 12:30 pm)
room 1121
LUNCH BREAK (ALL TEAMS)
(12:30 – 1:00 pm)
room 1120
O&P Operations – Basic Guidelines & Protocols
Cassie & Scott
(1:00 – 1:30 pm)
atrium/lobby
O&P Clinical, Claims, P&D & PSR Team Meeting
Scott, Gretchen, Cassie & Brenda
Group #5 (Patient Experience Team)
(9:00 – 10:00 am)
room 1122
Patient Experience, PSR & VCS – Feedback & 2025 Focuses
Gretchen, Cathy & Elvin
(10:00 – 11:00 am)
room 1121
Claims Teams – Office Guidelines & Best Practices
Scott, Gretchen & Brenda
(11:00 – 11:30 am)
atrium/lobby
Patient Experience & P&D – 2025 Focuses
Gretchen, Zack & Aaron
(11:30 – 12:30 pm)
cafeteria
LUNCH BREAK (ALL TEAMS)
(12:30 – 1:00 pm)
atrium/lobby
S&B 2025 Feedback, Focuses & Strategies
Gretchen, Bill, Alexis, Nancy & Ben
(1:00 – 1:30 pm)
atrium/lobby
O&P Clinical, Claims, P&D & PSR Team Meeting
Scott, Gretchen, Cassie & Brenda
Group #6 (Business Support Team)
(9:00 – 10:00 am)
atrium/lobby
Business Support Team Feedback & 2025 Focuses
Brenda
(10:00 – 11:00 am)
room 1121
Claims Teams – Office Guidelines & Best Practices
Scott, Gretchen & Brenda
(11:00 – 11:30 am)
atrium/lobby
Business Support Team Feedback & 2025 Focuses Cont.
Brenda
(11:30 – 12:30 pm)
cafeteria
LUNCH BREAK (ALL TEAMS)
(12:30 – 1:00 pm)
atrium/lobby
Business Support Functions & Best Practices
Brenda
(1:00 – 1:30 pm)
atrium/lobby
O&P Clinical, Claims, P&D & PSR Team Meeting
Scott, Gretchen, Cassie & Brenda
Group #7 (VCS Team)
(9:00 – 10:00 am)
room 1122
Patient Experience, PSR & VCS – Feedback & 2025 Focuses
Gretchen, Cathy & Elvin
(10:00 – 11:30 am)
room 1122
VCS Team Feedback & 2025 Focuses
Cathy Rose
(11:30 – 12:30 pm)
cafeteria
LUNCH BREAK (ALL TEAMS)
(12:30 – 1:30 pm)
room 1122
VCS Team – Best Practices
Cathy Rose
Group #8 (P&D/WH Team)
(9:00 – 10:00 am)
atrium/lobby
P&D/WH Team Feedback & Focuses for 2025
Zack & Aaron
(10:00 – 10:30 am)
room 1120
Orthotist Team & P&D/WH – 2025 Operational Focuses
Aaron Best
(10:30 – 11:00 am)
atrium/lobby
P&D/WH Team Feedback & Focuses for 2025 Cont.
Zack & Aaron
(11:00 – 11:30 am)
atrium/lobby
Patient Experience & P&D – 2025 Focuses
Gretchen, Zack & Aaron
(11:30 – 12:30 pm)
cafeteria
LUNCH BREAK (ALL TEAMS)
(12:30 – 1:00 pm)
room 1120
CPO Team & P&D/WH – 2025 Focuses
Aaron Best
(1:00 – 1:30 pm)
atrium/lobby
O&P Clinical, Claims, P&D & PSR Team Meeting
Scott, Gretchen, Cassie & Brenda
Group #9 (PSR Team)
(9:00 – 10:00 am)
room 1122
Patient Experience, PSR & VCS – Feedback & 2025 Focuses
Gretchen, Cathy & Elvin
(10:00 – 11:30 am)
atrium/lobby
PSR Team – Feedback & Focuses in 2025
Elvin Jenkins
(11:30 – 12:30 pm)
cafeteria
LUNCH BREAK (ALL TEAMS)
(12:30 – 1:00 pm)
atrium/lobby
PSR Team – Best Practices
Alvin Jenkins
(1:00 – 1:30 pm)
atrium/lobby
O&P Clinical, Claims, P&D & PSR Team Meeting
Scott, Gretchen, Cassie & Brenda