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Patient Service Representative

deliver & fit orthopaedic products

We are looking for energetic, entry-level people who are passionate about patient care. Patient Service Representatives are responsible for providing a great customer experience as they deliver and fit orthpaedic products to patients throughout western Pennsylvania, eastern Ohio, and West Virginia. You must have own reliable transportation and excel at working remotely. This is a salaried position plus mileage reimbursement.

full-time position in pittsburgh pa


Start your medical career on the right foot with the regional leader in orthopaedic product solutions. The ēlizur Patient Service Representative (PSR) is responsible for delivering and fitting orthopaedic products, while providing excellent customer service. You must be a master of organization and exude trust, being able to instantly put patients at ease as they allow you to invade their personal space and often welcome you into their homes. An entry-level position, the PSR is considered for advancement at ēlizur within a 12-18 month time frame.


  • Adhere to Company Policies Related to Hand Hygiene, Care of Equipment, and Professional Conduct
  • Report to Assigned Site at Designated Time
  • Coordinate and Bring Necessary Products, Fitting Equipment, Supplies, Patient Information, and Directions to Assigned Site
  • Properly Measure and Fit Products to Patient
  • Provide Individualized Product Training
  • Collect, Complete, and Submit Necessary Paperwork Related to Claims Billing of Distributed Products
  • Coordinate Required Product and Patient Follow-Up
  • Participate in All Staff Meetings or Continuing Education Programs
  • Serve as On-Call Representative as Assigned


  • Being Organized & On Time
  • Solving Problems
  • Charming Strangers
  • Following Protocols
  • Completing Checked Lists
  • Maintaining Composure Under Fast-Paced Conditions


  • High School Diploma or Equivalent
  • Driver’s License


Founded in 1993, ēlizur has quickly grown into a musculoskeletal solutions industry leader. Health care providers and their patients throughout western Pennsylvania, eastern Ohio, and West Virginia, count on ēlizur to supply the most technologically advanced products, arrange convenient delivery, ensure proper fit, provide individualized training, and expertly process claims. All the while delivering exceptional customer service.

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